Frequently Asked Questions

HomeFrequently Asked Questions

Learn more about our nationwide general contracting and roofing services.

At AAPCO Group, we understand that large-scale national general contracting and roofing projects, as well as renovation projects, involve complex timelines, budgets, and coordination requirements, which also mean numerous questions for your general contracting team. These FAQs are intended to provide clear, straightforward answers to the questions we hear the most, from project planning and permitting to timelines and communication. You can also contact us directly if what you’re looking for is not included here.

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What types of projects do you specialize in?

As a National General and Roofing Contractor, our team specializes in large-scale occupied renovations, including multifamily housing, student housing, senior living facilities, affordable housing, conventional multifamily, military housing, and hospitality facilities.

What areas do you serve?

Though our headquarters are in Concord, North Carolina, we are a nationwide contractor with regional offices and project teams across the country. We are capable of executing large-scale renovations nationwide in most major U.S. markets.

How long have you been in the industry?

We have been a proud leader in multifamily renovations for over 30 years. Our longevity is a testament to our commitment to carry out each project with integrity, quality, and a strong desire to build long-term client partnerships.

Are you licensed and insured?

Absolutely – we maintain comprehensive licensing and high-limit insurance coverage that is suitable for even the largest multifamily and commercial portfolios in the country. Our team would be happy to provide more specific credentials upon request during the bidding process.

How do I submit an RFP or request a bid for an upcoming project?

You can reach our team via our contact portal by filling out a bid request form or by calling our corporate office. Our team offers detailed, accurate takeoffs and budgeting for large capital improvement projects.

What is your project management structure like?

Each project has a designated project manager as well as an on-site superintendent, which ensures clients have a single point of contact and the project has constant oversight. This structure supports our commitment to safety, scheduling, and quality standards.

Does your team support the budgeting and “due diligence” inspection of a property acquisition?

Yes, we are happy to partner with owners during the acquisition and due diligence inspection, assisting with providing accurate CapEx budgeting, helping ensure you fully understand the true cost of necessary renovations prior to closing on a property.

What types of exterior siding systems do you work with?

We have extensive experience working with a broad range of building envelopes, including fiber cement, EIFS, stucco, and wood siding. Our team focuses on helping clients find durable materials that improve both curb appeal and energy efficiency.

Can you handle full commercial roof replacements?

Yes, we manage large-scale commercial roofing system replacements, including asphalt shingles, TPO, and metal roofing systems.

Do you provide repairs or replacement services for features like balconies or elevated walkways?

Yes, structural wood and concrete repair is a significant part of our exterior service offerings. We can handle everything from minor cosmetic upgrades to complete structural rebuilds of balconies, stairs, and catwalks.

Does your exterior work include replacing windows and doors?

Yes, we provide turn-key window and door replacement services that help enhance aesthetics as well as thermal performance.

How does your team approach cleanliness during exterior renovations?

Our team always employs a clean-as-you-go policy. We recognize that the sites we are working on are not just work zones — they are people’s homes and workplaces, so we prioritize daily debris removal and maintain organized staging areas that help keep the property presentable.

What interior finishes do your services typically include?

Our interior renovation packages often include installation of features and finishes like new cabinetry, countertops, luxury vinyl plank flooring, modern light fixtures, and updated plumbing trim. We specialize in full interior rehabs from floor to ceiling, value-add services, and amenity upgrades.

Do you work with clubhouse or amenity spaces?

Yes, we often renovate leasing offices, fitness centers, and community clubhouses. Our team knows that these are valuable assets that help secure and retain tenants for our customers, so we focus on high-end value adds during our renovations.

Do you also offer drywall and painting services?

Yes, all our interior renovations are turnkey and include professional painting, drywall, and similar services.

Can you assist with fire and water damage restoration?

Yes — we have extensive experience with reconstruction following a catastrophic loss. Our team can work with you to bring properties back to life as quickly as possible after fire, wind, or water damage.

Do you assist with ADA compliance upgrades?

Yes, we can modify units, common areas, and parking lots to ensure they meet ADA and Fair Housing accessibility standards.

How do you ensure the quality of the products you use during a renovation?

We source all of our materials from reputable national suppliers and also conduct rigorous safety and quality checks throughout the project. Our goal is to ensure your renovation lasts through the life of the investment.